Privacy Policy

  1. Introduction

Welcome to Z.o.i Prime Food . We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website zoiprimefood.com or purchase our products.

  1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, address, company name, VAT number e.t.c.
  • Payment Information: Credit/debit card details or other payment information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
  • Usage Data: Information about how you use our Site, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, including processing orders and payments.
  • To communicate with you about your orders, inquiries, and other requests.
  • To improve our Site, products, and services.
  • To send you marketing communications, if you have opted-in to receive them.
  • To comply with legal and regulatory requirements.
  1. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

  • Contractual necessity: To fulfill our obligations to you under a contract.
  • Consent: Where you have given us explicit consent to process your data.
  • Legal obligation: To comply with legal requirements.
  • Legitimate interests: Where necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
  1. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf, such as payment processors, delivery companies, and IT service providers.
  • Legal Authorities: If required to do so by law or in response to a legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data and ask how it is being used.
  • Rectification: You can request the correction of inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal data.
  • Objection: You can object to the processing of your data where we are relying on legitimate interests.
  • Restriction: You can request the restriction of processing of your personal data.
  • Portability: You can request the transfer of your personal data to another party.

To exercise these rights, please contact us at Phone: +44 7480 825938 or WhatsApp: +30 698 939 8800, +971 527828885.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

ZOI ENTERPRISES LIMITED 


Address: Dephna, 26 Chase Road, London NW10 6QN, UK


Email: orders@zoiprimefood.com


Phone: +44 7480 825938 


WhatsApp: +30 698 939 8800, +971 527828885